Last week I contacted a company to send a gift basket to my son for his birthday. They never delivered the gift and after calling 5 times today to find out if they delivered, I finally canceled the order.
Some companies just don't listen. That makes two or three recently. First there was Met Life, Merrill and now Bloomstoday. No wonder these companies lose customers.
Fancy Nancy Says: If you don't listen to your customer, the you lose the account.
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